Student Complaints

No matter how hard we try, sometimes we do not meet our students’ and families’ expectations of us. When that happens, we want to know more about it so we can investigate as soon as possible.

For emergencies on campus: 774.357.3911

If you have safety concerns regarding violations of the law including assault, vandalism, alcohol/drug use, or stalking, contact Campus Police:

CampusPolice@bristolcc.edu | 774.357.2218

For emergencies on campus: 774.357.3911


To make an anonymous tip use the online Webform or call 774.357.3223.


If you feel your accessibility concerns are not being met, please contact the ADA Compliance Officer:

diversitytitleix@bristolcc.edu | 774.357.2264


For accommodations, contact the Office of Disability Services:

ODSAccess@bristolcc.edu | 774.357.2955


If you feel discriminated against because of race, religion, age, sexual orientation, gender, disability, or veteran status, contact the Diversity & Title IX Officer:

diversitytitleix@bristolcc.edu | 774.357.2264

Discrimination and Harassment Complaint Form


If you have concerns about another student violating the code of conduct, complete this form:

Bristol Community College - Student Conduct Referral Form


Additional resource:

Bristol Community College Code of Conduct Flow Chart


If you have an issue that is related to a course, contact your instructor and discuss your concern with them first.

Step 1: Talk to your instructor:

Contact your instructor first to discuss your concern. Propose solutions and work together to find a resolution that is satisfactory to you both.

Resolved? No further action needed.

Unresolved? Continue to Step 2.


Step 2: Complete a Bristol Student Complaint Form

If you are not able to find a satisfactory resolution with your instructor, complete this form:

Bristol Community College Academic Student Complaint Form


If you have a complaint about a non-academic student services area, complete this form:

Bristol Community College Student Affairs - Student Concern/Complaint Form


 

 


Filing a Grievance

If you don’t feel your issue was adequately resolved through the complaint process, proceed to Bristol’s Student Grievance Procedure.