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If your account is DISABLED:

 

 

You will need to contact the ITS help desk to get it enabled. You can visit the ITS Help Desk in K130 during any open hours or call us at (508) 678-2811 x.3333.

If your account is LOCKED:

 

You can wait the number of minutes in the login error message (normally 30 minutes) and your account will automatically unlock. You can also visit the ITS Help Desk in K130 during any open hours or call us at (508) 678-2811 x.3333.

 

For all other issues you can use the ITS Help form or you can visit the ITS Help Desk in K130 during any open hours or call us at (508) 678-2811 x.3333