ADA Grievance Process


Bristol will continue to provide all employees, students and third parties with prompt, fair and impartial investigations of all complaints and allegations of harassment and discrimination. Complaints should be submitted online here.

The college is following the guidance of public health leaders to reduce in-person interactions due to the Coronavirus outbreak. Therefore, to facilitate moving forward with the investigation process in an efficient and safe manner, individuals submitting complaints will be asked to agree to proceed with interviews and meetings being conducted by Skype or telephone. Documents may be submitted electronically.

Investigations requiring in-person meetings will generally be postponed until further notice during this ever-changing time.


Bristol Community College prohibits discrimination based on disability in accordance with the Americans with Disabilities Act of 1990 (ADA) and Section 504 of the Rehabilitation Act of 1973. Disability discrimination may include, but is not limited to,

  • The denial of a reasonable accommodation;
  • The inadequacy of an accommodation;
  • The inaccessibility of a program or activity; and,
  • inferior treatment or harassment based on a disability.

Students with questions or who feel they have been discriminated against because of a disability should contact Bristol’s Diversity and Title IX Officer, Gia Sanchez. She may be contacted by telephone at 774.357.2264 or email correspondence at

While considerations for student accommodations should first be discussed with the Office of Disability Services, students are also welcome to reach out directly to Gia Sanchez should they feel the denial is based on a disability.

The Policy on Affirmative Action, Equal Opportunity & Diversity for Massachusetts Community Colleges contains Bristol’s complaint procedure and can be found HERE.

If you believe you have been subjected to disability discrimination, you may submit a complaint with Bristol online here.