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Select a 2021-2022 strategy box below for details:

Strategy I: Academic Innovation

Objective 1

Enact the new integrated pro-active advising model.

    • Identify needs of specific targeted groups.
    • Define models/plans that address needs of targeted groups.
    • Be more intentional about aligning outreach at key times throughout the process.
    • Develop expectations of pro-active advising (both student and staff).
    • Develop pro-active advising assessment plan.

Objective 2

Increase enrollment of adult learner populations.

    • Develop and implement an adult learner data collection plan.
    • Better define adult learner segments.
    • Develop an outreach plan which includes marketing and recruitment.
    • Develop an onboarding, engagement and retention plan for adult learners.

Objective 3

Create an engaged online learner community.

    • Provide online learner and faculty support services at all Bristol locations.
    • Standardize online and hybrid modality models.
    • Adopt best practices to provide online learners with uniform/familiar experiences across distance learning.

Objective 4

More intentionally embed career skills into each program.

    • Use the CAS assessment/review process together with EMSI data to identify and address skill gaps by program.
    • Align the work-study program with students’ career/workforce goals.

Objective 5

Implement the Slate Customer Relations Management platform.

    • Develop and implement an intentional, proactive communication strategy to engage prospective students throughout the enrollment process.
    • Collect and analyze relevant data on prospective students to inform our recruitment strategy.
    • Centralize Bristol's multiple enrollment processes for specialized populations, such as workforce training, adult education, and dual enrollment, to create a more streamlined process for recruitment into certificate and degree programs.

Strategy II: Equity and Student Success

Objective 1

Increase the number of diverse employees at Bristol Community College.

    • Increase the number of candidates seeking employment at Bristol.
    • Increase the retention of diverse employees.
    • Update the college’s Affirmative Action Plan from new census data.
    • Better understand the characteristics that drive successfully diverse workplaces through data gathered by affinity groups; develop plan to implement actions.

Objective 2

Identify Diversity, Equity and Inclusion (DEI) competencies for all employees.

    • Implement professional development and training that align with equity initiatives.

Objective 3

Increase the number of BIPOC students enrolled at the college.

    • Create and develop strategic enrollment plan that focuses on the recruitment and retention of BIPOC and minoritized students.
    • Develop intentional systems to better support and retain Black and Latino male students.
    • Grow the number of BIPOC students enrolled in Early College programs.
    • Develop and adopt holistic admissions for the Nursing program.

Objective 4

Complete an equity data collection plan for Student Services and Enrollment Management that disaggregates data in ways that identify areas of improvement.

    • Develop equity action plans for Student Services and Enrollment Management.
    • Identify additional data needs relative to Student Services and Enrollment Management.

Objective 5

Conduct an audit of Student Services and Enrollment Management policies for equitable practices.

    • Ensure that policies are equitable for all students.

Objective 6

Conduct an audit of Student Services and Enrollment Management communications for appropriate language.

    • Ensure that all communication uses asset-based language.

Objective 7

Develop an education career pathway to increase the number of minority teachers in our region.

    • Develop an education transfer program that enables students to begin their education degree at Bristol then transfer to local 4-year universities.
    • Explore an early college pathway in education.

Strategy III: Organizational Excellence

Objective 1

Refine the onboarding process for new employees.

    • Assess the current onboarding process to identify necessary resources and improve the process.

Objective 2

Create a more data driven organization.

    • Create a user-friendly portal/repository of all data at the college and use the data for operational decisions.
    • Create an annual schedule for collection and releasing data.
    • Use data to assess asset allocations in relation to strategic priorities.

Objective 3

Mitigate risk among the top three areas of potential risk.

    • Cybersecurity/IT related risks.
    • Decreasing enrollments.
    • Talent management (succession planning, promoting from within, cross-training, broader talent searches – based on skill set - willing to cultivate and train as needed).

Objective 4

Ensure fair and equitable services at all campus locations.

    • Review the demographics of each location.
    • Understand the needs of students at each location.
    • Campus deans take responsibility for recruitment and enrollment management services at their respective locations.

Objective 5

Develop a culture of service throughout the organization that includes both internal and external customers.

    • Develop training that cultivates a culture of service.
    • Shift culture to be a student-ready college.

Objective 6

Align our fundraising with strategic goals.

    • Close the loop with our stewardship process.
    • Highlight key successes to donors to showcase our strategic successes.
    • Define a plan to identify the top donors aligned with past intent and future strategic needs – use the strategic plan as a catalyst for solicitation.

Objective 7

Develop a process to identify and support the ongoing software needs of the college.

    • Review existing inventory of software and define the main systems and tools that are needed to support long-term needs of the college.
    • Develop a plan for college software that enables us to identify current and future needs, avoid duplication and possibly consolidate functions.
    • Develop a plan for consolidating.

Strategy IV: Partnerships

Objective 1

Identify Strategic K-12 partnerships in “opportunity zones."

    • Identify geographic areas/school systems for new partnership opportunities.
    • Use EMSI data to identify short-term credential options for students that can be built into early college programs. 
    • Identify expansion opportunities within existing K-12 partner programs.

Objective 2

Increase transfer rate of students to four-year institutions.

    • Review existing articulations for gaps and/or strategic opportunities.
    • Increase student awareness of transfer opportunities by increasing events and communication about transfer services.
    • More broadly engage alumni and advisory boards to increase transfer awareness.

Objective 3

Develop a corporate outreach plan by campus region.

    • Develop corporate partnership plans and goals by region—Attleboro, Fall River, Taunton and New Bedford with appropriate campus dean.
    • Use EMSI/existing partner data ways to identify skills/training gaps.
    • Define a skills map by industry and align with existing credentials, training.